Question 1

I've never made a video. Can I still do this?

Accepted Answer

If you can describe what you want in a sentence, you can do this. Write one line, like "a 30-second promo for my cold-brew, energetic," and Aitachyon builds the whole thing: script, voiceover, visuals, final cut. No timeline, no editing software. If something feels off, regenerate it for 1 credit or open any step and refine it by hand.

Question 2

I run several projects. Do I need a plan for each?

Accepted Answer

No. One subscription covers every project in your workspace. Each project keeps its own brand kit, scripts and content library, so your store never borrows your SaaS's tone. They all share one credit pool. On Starter that's 180 credits a month to split however you like.

Question 3

What does each output actually cost?

Accepted Answer

You spend from one credit pool, and the cheap things are cheap on purpose. An image or carousel frame is about 1 credit, a voiceover 1 to 2, and a short avatar video runs from about 40 because it renders real talking-head footage second by second. On Pro, 370 credits a month is roughly 120-plus images and carousels, or 60 voiceovers, or around 8 short avatar videos, or any mix you like. Every model cost (Claude, Seedance, ElevenLabs, Kling) is included.

Question 4

How good is the AI-generated content?

Accepted Answer

The workspace runs the latest models end to end. Claude writes the scripts, ByteDance Seedance generates cinematic 1080p video, and ElevenLabs handles natural voiceovers. You pick the voice and quality tier each time. The result rivals semi-professional production, ready for any feed.

Question 5

Can I use my own brand, visuals, and voices?

Accepted Answer

Yes. Upload your photos, logos and assets to the Brand Kit, and every script, visual and video stays on-brand. For voices, use the included English and French options, or connect your ElevenLabs account for premium and custom voices.

Question 6

Can I create content in French (or other languages)?

Accepted Answer

Yes. Scripts follow your brand's language: a French site gets French scripts. The voiceover studio ships with native French and English voices, and ElevenLabs adds many more.

Question 7

Which platforms can I publish on?

Accepted Answer

Exports are tuned for every platform: Meta (Instagram, Facebook), TikTok, YouTube (Shorts and pre-roll), LinkedIn, and X/Twitter. The 9:16, 16:9 and 1:1 formats are all supported.

Question 8

Does the Content Calendar replace Buffer or Hootsuite?

Accepted Answer

The Content Calendar is for planning and AI captions alongside your trends and content library. Auto-publishing isn't included yet. Export captions and media in one click, then schedule them in your tool of choice.

Question 9

Is my data secure?

Accepted Answer

Yes. Everything runs on our own EU infrastructure: a dedicated Postgres database, S3 media storage and AWS email. Media files sit in private buckets behind temporary signed URLs. We're GDPR compliant and never share your data.

Question 10

Is there a contract?

Accepted Answer

No. Every plan is commitment-free, so upgrade, downgrade or cancel anytime. Each one includes a 14-day money-back guarantee. If it's not a fit, one email gets you a full refund.

Question 11

Do you offer API access?

Accepted Answer

Yes, on the Agency plan ($199/month). Plug the workspace straight into your existing pipelines through documented REST endpoints.

Questions, straight answers